International Users Only
If you live outside of the UK and looking to place an order with us, then we have provided a simple, step by step guide for your consideration. Please note, we do not provide consultations for our international customers via Skype, WhatsApp or any other video messaging service. We will only provide a Skype call on receipt of the template in order to complete the template design with a hair4all London consultant. Additionally, our team will not contact you unless we are processing your order. If you wish to visit us in the UK for a free consultation, then please visit our contact page for more information. Please click here.
Tutorial 1 | Create a template | With assistance
Tutorial 2 | Create a template | Without assistance
The items that you need to create your hair system template;
Carefully place your template and hair sample into a well packaged cardboard box. We recommend a box approximately, 15″ x 11″ x 5″ (37.5cm x 27.5cm x 12.5cm). Additionally, please make sure that your hair sample is placed into a tight sealed polytene bag and your template is tightly secured with packaging around it.
Download and fill out our international order form and then place into the cardboard box. Please click here to download. If you are unable to download and print our international order form, then please write the following onto a paper;
- Full Name
- Address | Street | City | County | Zip/Post Code
- Phone Number
- Email Address
- Skype ID
- Date of Birth
- Ethnicity | Asian | Black/African | Caucasian | Mixed Race | Hispanic/Latinx |Native American | Pacific Islander | Other
Post your cardboard box to us, as recorded delivery and making sure that you receive proof of postage receipt and keep this secured for your reference.
Once your order has been received by our team, we will review your order and then contact you via email to confirm your details and your hair system requirements. Additionally, a deposit of £400 (Optional £250) will be requested at this stage, where our team will process your payments through your preferred payment method. Then a Skype call will be arranged to complete the template design with a hair4all London consultant.
Your order will be processed where our dedicated team will produce your bespoke hair system of which will take around 12 to 14 weeks. Once the hair system has been completed and returned to us a team member will then contact you.
Our team will either send your hair system to you via recorded delivery or we will arrange a fitting at hair4all London HQ. If you are unable to visit us and need assistance in finding a local stylist to fit your system, then our team will help you as much as possible to arrange this. Please note, we cannot always guarantee that we will be able to find a stylist nearest to you, due to geographic reasons and what is available.